Returns & Exchanges
At Cycle, we want to ensure you are fully satisfied with your gear; if your performance equipment isn't a perfect fit, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Gear
Place the unused items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it securely to your package, and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or ship your exchange within 5-7 business days.